Custiv AI Labs | SaaS Enterprise Audit Ecosystem.
Designing an end-to-end compliance engine that replaces fragmented data-entry chaos with automated logic, strict RBAC protocols, and real-time accountability.

NON-DISCLOSURE AGREEMENT!
I can't publicly display the full project due to an NDA. But If you’re interested, I can walk you through the systemic architecture, the multi-stakeholder workflows, and how we solved the root problems. If you want the full story behind the platform, drop a mail :)
Project Overview
In the contract manufacturing sector, supplier quality assurance is crippled by legacy, paper-based processes. Highly skilled auditors were wasting up to 40% of their time acting as data-entry clerks, chasing emails and formatting reports. Without standardized data sets, tracking historical performance was impossible, and resolving non-conformances (NCs) became a black hole of untracked communication with zero verification.
My role as PRODUCT DESIGNER
I led the end-to-end product design of a centralized platform that fundamentally re-engineered the client-supplier workflow into a verifiable, closed-loop system.
- Modular Master Templates: Architected a scalable form-building engine where complex, section-based audits are built once and deployed everywhere. Integrated an AI-driven option generator to eradicate setup friction.
- Reality-Anchored Execution: Optimized the field interface specifically for shop-floor tablets. Integrated automated real-time scoring to remove human bias , alongside rich contextual text observations and instant photo validation.
- Accountability Architecture: Replaced email-based tracking with a unified dashboard. The system automatically flags NCs, enabling clients to define corrective actions and suppliers to upload resolution proof within a single, immutable environment.